Phone and internet service restoration still a priority in P.E.I. after Fiona
Nine days after Hurricane Fiona battered Prince Edward Island, tens of thousands remain without power, but with so many downed lines, electricity isn’t the only thing that needs to be fixed.
Phone and internet connections have been severed for many as well. Just after the storm, many parts of the island were completely without service.
Restoration work has been going on since shortly after the storm passed. Some of that early work was focused on restoring power to cell towers.
Bell Canada's President and CEO joined other senior leaders in getting a first-hand look at the damage today.
“This is the largest hurricane to hit Canada,” said Glen LeBlanc, BCE and Bell Canada Chief Financial Officer and Vice Chair, Atlantic Canada. “I spoke to a technician here in P.E.I. today who’s been with us 47 years, and the extent of the damage is unprecedented.”
Some never lost cell service. The main tower in Charlottetown has a pair of emergency generators, and they power the core of Bell telecom infrastructure on the island in case of a power outage.
Without them, phone and internet from the Bell network would have been down for the whole island.
Spotty coverage in the network after the storm was caused mainly by a lack of power to 138 of the company’s 1,100 towers.
“At the height of the storm, we would’ve had materially more sites out because they lost power,” said LeBlanc. “The very first step is the restoration of power, so once we're cleared by the power corporation that it’s safe for our technicians to enter, they will begin starting generators, and that’s why cellular service comes up fairly rapidly.”
There are still about 49 towers damaged by the storm which aren’t yet at 100 per cent, mainly sustaining damage to the antenna or fibre optic cables at the sites.
The major bottleneck in phone and internet restoration now is power restoration. Trees need to be cleared and line crews need to assess and repair damage before telecommunications workers can start their jobs.
“The fact that we were able to bring as many people back online as fast as we had is remarkable,” said LeBlanc. “Again, thanks to our people.”
At the supper hour, 20,000 homes and businesses on P.E.I. were still without electricity.
The majority of those are expected to have power back by Monday night, but some with significant damage will be out even longer.
CTVNews.ca Top Stories
BREAKING Alice Munro, Nobel literature winner revered as short story master, dead at 92
Nobel laureate Alice Munro, the Canadian literary giant who became one of the world's most esteemed contemporary authors and one of history's most honoured short story writers, has died at age 92.
Latest updates on air quality alerts, and when the smoke may reach Ontario and Quebec
Wildfires have led Environment Canada to issue air quality advisories for parts of B.C., Alberta, Manitoba, Saskatchewan and the Northwest Territories, as forecasters warn the smoke could drift farther east.
Are these Canada's best restaurants? Annual top 100 list revealed
The annual list of Canada's top restaurants in the country was just released and here are the places that made the 2024 cut.
Attack on prison van in France kills 2 officers, inmate escapes
Armed assailants killed two French prison officers and seriously wounded three others in an attack on a convoy in Normandy on Tuesday and an inmate escaped, officials said.
Maximum payout for LifeLabs class-action drops from $150 estimate to $7.86
Canadian LifeLabs customers who filed an application for a class-action settlement began receiving their payments this week, though at a much lower amount than initially expected.
Steal a car, lose your driver's licence for 10 years under new Ontario proposal
Repeat car thieves may face lengthy licence bans under proposed changes to Ontario’s Highway Traffic Act.
$1.6B parts plant for Honda electric vehicle batteries coming to Niagara Region
A Japanese company has announced it will build an approximately $1.6-billion plant in Ontario's Niagara Region that will make a key electric vehicle battery component as part of Honda's supply chain in the province.
B.C. brings in law on name changes on day that child killer's new identity revealed
The BC NDP have tabled legislation aimed at stopping people who have committed certain heinous acts from changing their names.
Manitoba premier to visit areas impacted by wildfire
Manitoba Premier Wab Kinew will get a close-up look at the devastation from a large wildfire burning in northern Manitoba Tuesday.