Nova Scotia Power to write-off woman’s large retro electricity bill
Laura Broom looks at her bill from NS Power. (Jonathan MacInnis/CTV Atlantic)
Nova Scotia Power has had a change of heart about a large retro electricity bill sent to a customer in Halifax last week.
Laura Broom told CTV News about the bill of more than $1,000 she received after the utility changed out her old meter to a smart one.
Nova Scotia Power said Broom had been undercharged for about three years and the underpayment was being billed at the current 2024 rate.
Broom said she spoke with customer service about the issue and was offered a payment plan and, after an inquiry by CTV News, the utility said it would adjust the past billing to rates that were in effect at that time
However, on Monday, Broom said she received a call from utility saying they would write-off the entire back pay portion of her bill.
With files from CTV’s Jonathan MacInnis and Bruce Frisko.
For more Nova Scotia news visit our dedicated provincial page.
CTVNews.ca Top Stories
'There's mom and dad's house': New video appears to show destruction of Jasper neighbourhood
Video posted to social media on Thursday morning appears to show the charred remains of a Jasper, Alta., neighbourhood.
LIVE NOW
LIVE NOW Multiple homes, businesses 'lost' to wildfire in Jasper National Park: Parks Canada
Officials from Parks Canada and Jasper say "multiple structures, including a number of businesses and homes, in and around the town of Jasper, have been lost" to wildfire in Jasper National Park.
Prince William's 2023 salary revealed in new report
Newly released financial reports show that William, the Prince of Wales, drew a salary of $42.1 million last fiscal year, his first since inheriting the vast and lucrative Duchy of Cornwall.
Jennifer Aniston criticizes JD Vance for 'childless cat ladies' remarks: 'I pray that your daughter is fortunate enough to bear children'
Jennifer Aniston is criticizing JD Vance for comments he made in his past about women without children.
WATCH LIVE
WATCH LIVE Alberta premier says a third, perhaps half, of all Jasper buildings destroyed by fire
Alberta Premier Danielle Smith says early reports indicate a third and perhaps up to half of all buildings in the historic Rocky Mountain resort town of Jasper have been destroyed in a wildfire.
NASA says no return date yet for astronauts and Boeing capsule at space station
Already more than a month late getting back, two NASA astronauts will remain at the International Space Station until engineers finish working on problems plaguing their Boeing capsule, officials said Thursday.
'Skibidi Toilet:' If you don't know what it is, you will
'Skibidi Toilet' is already an internet sensation and now its about to get even more exposure after the YouTube series is being developed for TV and film, according to a report by Variety.
French sprinter will wear a cap during Olympic opening ceremony after hijab dispute is resolved
French sprinter Sounkamba Sylla will be allowed to participate in the opening ceremony at the Paris Olympics wearing a cap to cover her hair, an agreement reached with the French Olympic Committee after Sylla said she was barred because of her hijab.
Spicy dispute over the origins of Flamin' Hot Cheetos winds up in court
A former PepsiCo executive is suing the company, saying it destroyed his career after questioning his claim that he invented the popular flavor of Cheetos snacks.
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
Toronto
-
Police identify man and woman killed in quadruple shooting in Toronto
Toronto police have now identified the two victims killed in a quadruple shooting in Scarborough, Ont. early Wednesday morning.
-
New details emerge in wrong-way crash on Hwy. 401 that killed baby and grandparents
Durham Regional Police have confirmed new details about a deadly wrong-way crash on Highway 401 which claimed the lives of a baby and his grandparents following a police chase in April.
-
'Very tragic:' Cyclist dead after being struck by dump truck in Yorkville
A cyclist is dead after being struck by a dump truck in downtown Toronto on Thursday morning, police say. Police say that the female cyclist was travelling westbound in a bike lane and at one point exited the bike lane and continued their journey in the same direction. They were then struck by the dump truck which was also headed westbound, police say.
Calgary
-
Calgary events cancelled, altered amid air quality advisory
An air quality advisory was issued for Calgary Thursday, as wildfire smoke engulfed the city.
-
Calgary reception centre to remain open for 48 hours to support wildfire evacuees
Calgary Mayor Jyoti Gondek says the city's reception centre for Jasper wildfire evacuees will remain open for the next 48 hours.
-
LIVE NOW
LIVE NOW Multiple homes, businesses 'lost' to wildfire in Jasper National Park: Parks Canada
Officials from Parks Canada and Jasper say "multiple structures, including a number of businesses and homes, in and around the town of Jasper, have been lost" to wildfire in Jasper National Park.
Edmonton
-
LIVE NOWLIVE NOW Multiple homes, businesses 'lost' to wildfire in Jasper National Park: Parks Canada
Officials from Parks Canada and Jasper say "multiple structures, including a number of businesses and homes, in and around the town of Jasper, have been lost" to wildfire in Jasper National Park.
-
'There's mom and dad's house': New video appears to show destruction of Jasper neighbourhood
Video posted to social media on Thursday morning appears to show the charred remains of a Jasper, Alta., neighbourhood.
-
WATCH LIVE
WATCH LIVE Alberta premier says a third, perhaps half, of all Jasper buildings destroyed by fire
Alberta Premier Danielle Smith says early reports indicate a third and perhaps up to half of all buildings in the historic Rocky Mountain resort town of Jasper have been destroyed in a wildfire.
Montreal
-
3 tornadoes confirmed as truck toppled, trees uprooted south of Montreal
A tornado overturned a truck and uprooted several trees in Brossard on Montreal's South Shore.
-
Police say 10 arrests made after two Montreal-area homicides last summer
Being placed behind bars did not stop four people with alleged links to organized crime from plotting two killings in the Montreal area last summer using cellphones while in jail to communicate with the outside.
-
Nursing student pleads guilty to helping Quebecers get fake COVID-19 passports
A nursing student has pleaded guilty to making fake COVID-19 vaccination records, Quebec's anti-corruption unit said Thursday.
Ottawa
-
Tornado near Perth, Ont. during severe weather on Wednesday, Northern Tornadoes Project says
Western University's Northern Tornadoes Project says a tornado touched down near Perth, Ont. Wednesday night, as a series of severe storms moved across eastern Ontario.
-
Hwy. 417 will be closed this weekend for Preston Street bridge replacement. Here's what you need to know
A stretch of Highway 417 through Ottawa will be closed for 82 hours this weekend for the replacement of the aging Preston Street overpass. CTVNewsOttawa.ca looks at what you need to know about the Queensway closure for the replacement of the Preston Street bridge.
-
Man charged with attempted murder following June stabbing in Ottawa's east end
A 38-year-old Ottawa man is facing charges of attempted murder and aggravated assault in connection to a stabbing in Ottawa's east end.
London
-
$1.3-million drug bust by London police
On July 16, police from the guns and gangs section arrested two people after using warrants on two vehicles and a home in Eclipse Walk.
-
Suspect arrested after police said witness to crime was stabbed
On Wednesday, officers were told the suspect wanted in relation to Tuesday's incident may be in the 500 block of Ridout Street near Dufferin Avenue.
-
Groundbreaking MRI technology available at LHSC in London, Ont.
The MAGNETOM Free.Max 0.55T MRI has a lower-strength magnet, artificial intelligence (AI) capabilities, a larger opening for patients, and a dedicated focus on serving less urgent cases, will help reduce wait times for patients while promoting inclusive care.
Barrie
-
Ont. mayor fires back at 'misinformation' about people defecating on beach
Wasaga Beach's mayor is firing back at unverified claims circulating on social media that people are defecating in the sand at the provincial park.
-
Loose wheel hits 4 vehicles on Highway 400 in Innisfil
Four vehicles sustained damage while travelling along Highway 400 in Innisfil Thursday morning after a wheel came loose.
-
Barrie south end road extension on track, north extension significantly delayed
Trees have been planted along a road extension in Barrie aimed at improving traffic flow through the city's south end.
Northern Ontario
-
Worker killed at New Gold mine in northwestern Ont.
An employee operating a piece of equipment in an open pit was killed Wednesday at New Gold's gold mine in Rainy River.
-
'I'm so broke': Two Toronto women speak out after losing $76,000 in romance scam
Two women from the Toronto area are speaking out after losing thousands of dollars to a romance scam, including a single mother who lost $62,000.
-
Greater Sudbury warns of parking ticket text scam
If you recently received a text warning about an overdue parking ticket in Greater Sudbury, it's fake.
Kitchener
-
Home invasion shooting in Cambridge leads to 3 arrests and serious injuries: WRPS
The Waterloo Regional Police Service (WRPS) have arrested three males, including one teen, in connection to a home invasion shooting on Wednesday night that left multiple people injured.
-
Steven Lorentz hoists the Stanley Cup at Kitchener, Ont. cancer centre
Patients at the Grand River Regional Cancer Centre got a special treat, when Steven Lorentz stopped by the Stanley Cup.
-
New charges related to 2023 murder of Guelph man
Four people are facing new charges in connection to a homicide investigation that started nine months ago.
Windsor
-
City investing $2.24 million in 16 residential road projects
Some residential roads are getting a facelift.
-
Ontario Provincial Police officers ratify 4-year deal to become highest paid cops in the province
Ontario Provincial Police officers are now the highest paid in the province, their union says, after they ratified a four-year deal last week.
-
Violent crime severity index increases by 15.5%
There has been an increase in violent crime investigated by Windsor police, according the 2023 Crime Severity Index released by Statistics Canada.
Winnipeg
-
Here are the Manitobans receiving province's highest honour
Two doctors on the frontline of Manitoba's COVID-19 fight, a long-serving MLA and the chair of the Truth and Reconciliation Commission are all receiving Manitoba's highest honour Thursday afternoon.
-
Jets owner, The Brothers Landreth save dwindling Winnipeg church, give it added purpose
A saving grace for a dwindling Winnipeg church has come in the form of Winnipeg Jets owner Mark Chipman and Juno-award-winning folk duo The Brothers Landreth.
-
Environment Canada issues heat warning in southern Manitoba
It's going to be hot in southern Manitoba over the next few days and Environment and Climate Change Canada is telling people to be prepared.
Regina
-
Regina crime rate increases slightly, ranks ninth in country: Stats Can
An annual report from the Canadian Centre for Justice Statistics (CCJS) shows Regina’s crime rate increased slightly from 2022 to 2023.
-
Moose Jaw man charged with trafficking guns, lying to officers
Police in Moose Jaw have laid charges following a more than year-long investigation involving firearms trafficking in the city.
-
'He's just really unhinged': Sask. comic book fans reflect on Deadpool's ties to Saskatchewan
Ahead of the official release of Marvel Studio's Deadpool and Wolverine, CTV News caught up with comic book aficionados here in Saskatchewan – to explore why the “Regeneratin' Degenerate" is beloved in the province.
Saskatoon
-
'It was like torture': Saskatoon mother is relieved her son’s accused killer is locked up
A Saskatoon mother says she feels a “little bit better” knowing that police caught her son’s accused killer.
-
Sask. police renew calls for information in 44-year-old missing person case
The Prince Albert Police Service (PAPS) is renewing calls for information in the disappearance of Robert Wiggins 44 years ago.
-
'A bright light': Trevor LaPlante identified as Prince Albert homicide victim
Prince Albert is grieving the loss of one of its most beloved neighbours and community champions.
Vancouver
-
Video shows person of interest sought in Surrey sexual assault investigation
Mounties in Surrey, B.C., have released video of a person of interest who investigators are working to identify after a woman was sexually assaulted by a stranger in her home over the weekend.
-
Fire numbers fall in B.C. as fire near Golden destroys structures, spurs evacuation
The Town of Golden, B.C., says a nearby wildfire burning south of the community crossed the Columbia River and has destroyed "several structures."
-
TransLink warns bus service could be cut by half due to budget shortfall
Metro Vancouver's regional transit authority is warning it will have to reduce bus service by half if a $600-million annual funding gap is not filled by next year.
Vancouver Island
-
Fire numbers fall in B.C. as fire near Golden destroys structures, spurs evacuation
The Town of Golden, B.C., says a nearby wildfire burning south of the community crossed the Columbia River and has destroyed "several structures."
-
Can B.C.'s southern resident orcas be taken off the path to extinction?
The southern resident killer whale known as Tahlequah captured global sympathy in 2018 when she pushed the body of her dead calf for more than two weeks in waters off British Columbia's south coast.
-
Vacations, meals, booze: Contractor used $100K of charity's money for personal expenses, B.C. court finds
A B.C. man who was hired to help a non-profit build a food hub but instead spent the money on personal expenses – including travel, restaurants, booze and cannabis – has been ordered to pay more than $120,000 in damages.
Kelowna
-
Kamloops RCMP officer charged with assault, mischief
A Kamloops Mountie has been charged with assault and mischief in connection to an incident that occurred last summer, Crown prosecutors announced Wednesday.
-
2 dead after serious crash on Highway 1 in B.C. Interior
Two people are dead after a serious crash that shut down Highway 1 near Sorrento, B.C. Saturday morning.
-
Structures lost to Shetland Creek wildfire as more heat, thunderstorms strike parts of B.C.
The number of wildfires in British Columbia has flared as more lightning storms bring the potential for further fire starts.
